What is E-Verify Listens?

E-Verify wants to provide a program that is effective and easy-to-use. E-Verify Listens is your opportunity to discuss our products and services with each other and tell us how we might improve your E-Verify experience.

What can we do to improve your E-Verify experience?

If you are an employer or an employee with a specific question, many answers can be found in the Questions and Answers section of www.dhs.gov/E-Verify and www.uscis.gov/I-9Central. USCIS reserves the right to remove any idea and or comment from E-Verify Listens at any time. USCIS does not guarantee the implementation of any idea or comment and reserves the right to terminate review, evaluation or development of ideas for any reason including but not limited to changes in program priorities, needs and resources. Please view the E-Verify Listens Comment and Privacy Policy for more information.

Please note that your posts to E-Verify Listens are not received or considered to be comments submitted to USCIS or DHS on any current or future request for comments published in the Federal Register. This includes but is not limited to requests for comments on proposed information collections and notices of proposed rulemaking. Comments relating to a Federal Register notice should be submitted to the Federal eRulemaking Portal Web site at www.regulations.gov.

E-Verify Website

Case Details should print on 1 page, not 2

After closing a case, the Case Details page that prints says "Page 1 of 1", but prints on 2 pages. Printing one extra page for each E-Verify case quickly increases printing costs. Please reorganize the Case Details page to print to a smaller area, or remove the blank information fields.

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Voting

129 up votes
3 down votes

Case Management

Ease of data entry

Most people write dates on the I9 numerically, but e-Verify requires that a month is entered alpha ("Nov" instead of "11"). And, once a field is "full" (such as a Social Secuity number, the cursor should advance to the next field automatically rather than requiring a TAB. And when a driver's license is submitted, the user must select the state from a list. The process would be much faster if the user could enter the ...more »

Submitted by

Voting

100 up votes
5 down votes

Case Management

Ability to correct an error

Our process is that someone will verify that the I-9 and E-Verify were completed correctly. It would be great if we could correct an error in E-Verify. For example, if a name is misspelled, the case will still close with resolve Authorized but once we realize the error, there is no way to attach the correct name to that case.

Submitted by

Voting

79 up votes
4 down votes

Case Management

Alerts or reminders within E-verify

I would like to see E-verify send me friendly reminders if there is action that needs to be taken within e-verify. An example would be that if I have open cases for extended periods of times I can go in and run a report to identify those, but my staff doesn't always know that they need to do this. It would be helpful for E-verify to send me an e-mail or an alert to remind me or my staff that I have open cases.

Submitted by

Voting

71 up votes
4 down votes

Case Management

3-day rule

I would like to see the 3-day rule be changed to 6-day rule. If I hire someone on Tuesday, then I am out the rest of the week, I've missed the 3-day window; if I'm schudule to be on vacation for a week; there is no one else, in our company, that could do this. Most people take a week vacation. I would think most companies have only one (1) PR/HR person. I'm strongly asking that this be changed.

Submitted by

Voting

61 up votes
7 down votes

Form I-9

Remote Employees

With more and more employers utilizing remote employees, it is difficult to get an 'employer agent' to view/verify I-9 documents. Most Notaries in some states are unable to authenticate documents, they can only verify signatures. Guidance is needed from UCIS and E-Verify on how to properly document a remote employee and who can be utilized as an 'employer agent'.

Submitted by

Voting

45 up votes
2 down votes

Enrollment and Getting Started

E-Verify Posters

I would like the Right to Work Poster and the E-Verify Participation poster to be redesigned so that they do not incorporate a solid or colored background. It is such a waste of printer ink. Money is tight, and using printer ink for background fill is a waste of resources. Please allow us save our ink for words.

Submitted by

Voting

40 up votes
2 down votes

Case Management

E-verify should block certain cases from being run in everify

If a user is attempting to run a case on an employee, and that empoyee's hire date preceeds the MOU date the user should be blocked from running this case as it is a violation of the MOU. This makes more sense than sending a follow up e-mail telling them that they performed a behavior that they shouldn't have.

Submitted by

Voting

40 up votes
4 down votes

Form I-9

Definition of "Break in Employment" needs stronger parameters

The definition of break in employment is left up to the employer to define. I work with many temp agencies, and they view their employees as "active" even if they are not currently on an assignment, thus I am forced to accept an everify that is several years old. I would like to see tighter parameters around this topic.

Submitted by

Voting

38 up votes
3 down votes

E-Verify Website

Ability to message through E-verify accounts

I think you should have the ability to send e-mails directly through the E-verify system, instead of using our outside e-mail accounts. This will make it easier to contact CCO and get follow up correspondence when we are already working within the system. This could be a seperate tab just like the "open cases" tab, only it would be a "my messages" tab.

Submitted by

Voting

34 up votes
1 down votes

General

I-9 Expiring Credentials (Alert)

We would like to receive an email with the I9 Expiring Credentials information 90, 60 or 30 days prior to the expiriration date. What are your thoughts?

Also, if the applicant has an email address on file (your government records), can they too get an alert reminder to renew their credentials?

Submitted by

Voting

31 up votes
0 down votes

Form I-9

Bad Form

I am a big fan of E-Verify. But, whoever designed the new Form I-9 (OMB No. 1615-0047) obviously never had to complete the E-Verify form on-line. Having done so for thousands of employees, I was dismayed to discover that the new I-9 consists of 2 pages with essential information on each side. Come-on guys! The least you could have done was put all the information required for E-Verify on one side with the fields ...more »

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Voting

31 up votes
1 down votes

Case Management

Something like SSA

Can you allow us to submit daily files of employee data to be submitted? Then a return file can be downloaded from the site giving the comformation numbers. Putting the employees in one by one is very time comsuming. The SSA site allows us to do this and takes us a lot less time to verify all of our new employee ss#'s.

Submitted by

Voting

35 up votes
5 down votes

Case Management

Email Reminders

There are a variety of tasks that might need to be completed - closing a case, the re-verification of eligibility for someone whose documents are expiring, etc. Why not email a reminder that there is something to be done? I have employees with documents that don't expire until 2019. Ok, hang on a second, let me flip my calendar to seven years hence and mark on it to re-check their documents. If I am not here, since ...more »

Submitted by

Voting

30 up votes
2 down votes

Form I-9

Optional E-Mail

I just read through the instructions for the new I-9 and saw that fields for an email address and phone number have been added to section one. According to the instructions, the fields are optional. However, the fact that entering this information is optional is not noted on the actual I-9 form. The fields on the I-9 should read: E-mail Address (optional) Telephone Number (optional). I can see where a lot of people will ...more »

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Voting

29 up votes
4 down votes

Form I-9

I-9 Form

Since the Social Security Administration records (i.e. Social Security Number) is a part of the eVerify system, I suggest that the "expiration" line on List C be used to enter the name as it is on the SSCard. This will encourage employers to enter employees under the name on record with SSA. This will also reduce the number of no match letters that are issued to payroll departments.

Submitted by

Voting

31 up votes
6 down votes

Enrollment and Getting Started

User Manual

The number one complaint I hear from employers who attempt to enroll in E-Verify is how burdensome and time-consumiing the process is. The user manual is 85 plus pages, and takes some employers hours to get through. The manual should be edited and condensed. I've noted that there is an E-Verify users guide on-line, published by USCIS, that is 20 pages. I don't know if the guide contains all the info needed to understand ...more »

Submitted by

Voting

26 up votes
2 down votes

Displaying 1 - 25 of 273 Ideas