Case Management

Employee Currently Working/Continues to Work

In order to close a case, one needs to state that the employee is working for the company. We have several new employees who complete their I-9 prior to their start (hire) date and we have been answering yes, because answering no isn't a viable response. Is there a way to add "An employee to begin working on .....(date)? This will confirm the hire date entered earlier and allow an "honest" response.

Voting

17 votes
18 up votes
1 down votes
(@dave.fowler)

Form I-9 Training and Guidance

Correct Typo on I-9 Central re: List A Documents

Correct the following typos in the following FAQ on I-9 Central under List A Documents - Work Authorization and Identity. CORRECTION: In the last sentence the word 'employee?s' should be changed to 'employee's' and the term 'From-I-20' should be changed to 'Form I-20' FAQ ON I-9 CENTRAL I noticed on Form I-9 that under List A there are three spaces for document numbers and expiration dates. Does this mean I have to... more »

Voting

3 votes
4 up votes
1 down votes

General

Requested a photo of my green card from employer based in india

I got hired to a new job, but a 3rd party ( employment agency) taking care of my paperwork and I-9. I filled out the I-9 form, but they requested a picture of my permanent resident card front and back. I should send it to them through email. Is that legal? Last time I checked, it was an HR compliance to keep a copy of personal documents such as DL, passport, Social Security Card etc... They working out from India with... more »

Voting

0 votes
1 up votes
1 down votes
(@dave.fowler)

myE-Verify

Use myE-Verify information for employee notifications

If the employee's email address is not entered in Section 1 of Form I-9 and/or the employee has a myE-Verify account, use the employee's email and mobile telephone number in myE-Verify to notify the employee of changes in their E-Verify case such as a case created, employment authorized, TNC, referral, FNC, FNC review, and changing a TNC to employment authorized. This notification would also have the added benefit of... more »

Voting

4 votes
5 up votes
1 down votes
(@aleader4u)

Form I-9

Electronic Signature of Form I-9

If you completed Form I-9 electronically using an electronic signature, the signatories (the employee and the employer/representative) need to acknowledge that they read the attestation and attach the electronic signature to an electronically completed Form I-9....What is your meaning of the "attestation"? What is the best way to ensure that this is the correct acknowledgement for each party that is involved in this... more »

Voting

1 vote
2 up votes
1 down votes

Case Management

Eliminate List B document options which would not have photo

Paragrah A.6.a. of the MOU provides that if the employee presents a List B document, that employers may only accept List B documents that contain a photo. The E-Verify website Q&A's also states Persons under the age of 18 and adults must provide E-Verify employers with a List B document that includes a photograph. This requirement overrules the exception for minors completing Form I-9. However, when creating a case in... more »

Voting

9 votes
11 up votes
2 down votes
(@jnagle)

Mobile Use

I-9 process can and should be automated with an app

The entire I-9 and employee onboarding process can and should be automated with a smartphone app. To identify the potential employee, the app should take a picture of the employee, and of each identity document. The identity documents can be processed with ID reading software such as idMax. (https://ocrsolutions.com/scanners/software/id-reading-software/) This provides all the information which appears on an I-9 form... more »

Voting

2 votes
3 up votes
1 down votes

E-Verify Website

I-9 Form Should Reflect Website

On E-Verify website when verifying a new hire, the online form should reflect/mimic the I-9 form. Ex: The website should request the Date of Birth in a number format just as the actual I-9 does. The Document Expiration Date (online) format should also be completed numerically, just as the actual I-9 form requests. Again, for Hire Date, the online format should also be numerical just as it is on the I-9 form. I have... more »

Voting

6 votes
6 up votes
0 down votes

Enrollment and Getting Started

NEW EMPLOYER ACCOUNT PENDING FOR WEEKS

Is it normal for a new employer account to be in the pending state for weeks and months? There are no options on the phone number for customer support to check to see if an employer has an existing account and I can't get a response when I submit my issue to the email address either so I am BEYOND frustrated. I am so very glad we don't have federal contracts. PLEASE HELP or point me in the direction to get help. If I... more »

Voting

1 vote
1 up votes
0 down votes
(@dave.fowler)

Enrollment and Getting Started

Automated Batch Enrollment Process

Please provide a batch enrollment process for employer agents with resellers/customers (e.g., HR/payroll providers) that provide services to small employers. The process should allow for hundreds, or more, of employers to be implemented every week/month. One thought is to allow the agent to act on behalf of the employer. This could be done by requiring the agent/reseller/customer to include language in their agreement... more »

Voting

2 votes
3 up votes
1 down votes
(@vluker)

Enrollment and Getting Started

Problems with e-verify submit

When entering a new employee using their I9 sometimes I can't read their handwriting and it causes problems. For example today I entered an incorrect Social Security # because of bad handwriting. I got the pop-up asking if the First Name, Last Name, and Date of Birth were correct. Shouldn't there also be a place that alerts me to the fact that the Social Security # entered is incorrect so that I can look at that closer... more »

Voting

1 vote
2 up votes
1 down votes