Case Management

Employee Currently Working/Continues to Work

In order to close a case, one needs to state that the employee is working for the company. We have several new employees who complete their I-9 prior to their start (hire) date and we have been answering yes, because answering no isn't a viable response. Is there a way to add "An employee to begin working on .....(date)? This will confirm the hire date entered earlier and allow an "honest" response.

Voting

17 votes
18 up votes
1 down votes
(@dave.fowler)

Form I-9 Training and Guidance

Correct Typo on I-9 Central re: List A Documents

Correct the following typos in the following FAQ on I-9 Central under List A Documents - Work Authorization and Identity. CORRECTION: In the last sentence the word 'employee?s' should be changed to 'employee's' and the term 'From-I-20' should be changed to 'Form I-20' FAQ ON I-9 CENTRAL I noticed on Form I-9 that under List A there are three spaces for document numbers and expiration dates. Does this mean I have to... more »

Voting

3 votes
4 up votes
1 down votes
(@dave.fowler)

myE-Verify

Use myE-Verify information for employee notifications

If the employee's email address is not entered in Section 1 of Form I-9 and/or the employee has a myE-Verify account, use the employee's email and mobile telephone number in myE-Verify to notify the employee of changes in their E-Verify case such as a case created, employment authorized, TNC, referral, FNC, FNC review, and changing a TNC to employment authorized. This notification would also have the added benefit of... more »

Voting

4 votes
5 up votes
1 down votes
(@aleader4u)

Form I-9

Electronic Signature of Form I-9

If you completed Form I-9 electronically using an electronic signature, the signatories (the employee and the employer/representative) need to acknowledge that they read the attestation and attach the electronic signature to an electronically completed Form I-9....What is your meaning of the "attestation"? What is the best way to ensure that this is the correct acknowledgement for each party that is involved in this... more »

Voting

1 vote
2 up votes
1 down votes

Enrollment and Getting Started

NEW EMPLOYER ACCOUNT PENDING FOR WEEKS

Is it normal for a new employer account to be in the pending state for weeks and months? There are no options on the phone number for customer support to check to see if an employer has an existing account and I can't get a response when I submit my issue to the email address either so I am BEYOND frustrated. I am so very glad we don't have federal contracts. PLEASE HELP or point me in the direction to get help. If I... more »

Voting

1 vote
1 up votes
0 down votes
(@dave.fowler)

Enrollment and Getting Started

Automated Batch Enrollment Process

Please provide a batch enrollment process for employer agents with resellers/customers (e.g., HR/payroll providers) that provide services to small employers. The process should allow for hundreds, or more, of employers to be implemented every week/month. One thought is to allow the agent to act on behalf of the employer. This could be done by requiring the agent/reseller/customer to include language in their agreement... more »

Voting

2 votes
3 up votes
1 down votes
(@vluker)

Enrollment and Getting Started

Problems with e-verify submit

When entering a new employee using their I9 sometimes I can't read their handwriting and it causes problems. For example today I entered an incorrect Social Security # because of bad handwriting. I got the pop-up asking if the First Name, Last Name, and Date of Birth were correct. Shouldn't there also be a place that alerts me to the fact that the Social Security # entered is incorrect so that I can look at that closer... more »

Voting

1 vote
2 up votes
1 down votes
(@mboettcher)

Form I-9

Employer Address

We have an I-9 on our website with our employer information entered. For various reasons, sometimes employees print a blank form from USCIS instead to complete and bring in. The employer address is split up so that a single company name and address stamp can no longer be used to stamp the form. The information needs to be hand-written into the boxes. It would be nice to have this changed so we can order a stamp to... more »

Voting

4 votes
4 up votes
0 down votes

Form I-9

I-9 and Previous Names

I was hoping that something could be done about the "other names used" field on the I-9 form. As far as I'm aware, the purpose of the field is to list previous names in case documentation or records needed to verify work eligibility are in a different name. However, it has the side effect of forcing transgendered people to disclose their status to their employers. As a transgender woman, I do not like being forced... more »

Voting

5 votes
10 up votes
5 down votes
(@jwienke)

Case Reports

Add date of birth

Please consider adding a date of birth field to both case audit reports. This piece of data is required for entry, from Section 1, of the I-9 form. In the instance of audit necessity, where an employee's identity and authorization to work in the US is required, the E-verify system case audit reports would show the DOB and SSN; without having to pull all the documents. This would save employers an enormous amount of time... more »

Voting

7 votes
7 up votes
0 down votes