As a Designated Agent providing webservices to our clients, I have a question on creating a client MOU within the newly designed website for E-Verify. We work with clients that have hundreds / thousands of locations. From what I can see, the new design of the website is requiring that we manually enter every single location address individually, versus the old website that allowed us to enter just the number of locations... more »

We have need for new role above a General User. This new role should have access to ALL of the company's cases, but not have access to all the other Program Administrator powers. OR let us change a flag for our entire company allowing General Users access to ALL of the company's cases.

 

Since we use Web Services, only Program Administrators can go online to edit any of our cases.

Staging Everify WebGUI does not suppor the new i-9 form.

The new i-9 form indicates that for aliens authorized to work they can provide only one of the following document numbers to complete the form:
1> An Alien Registration Number/USCIS Number
2> Form I-94 Admission Number
3> Foreign Passport Number

Until now January 17th 2017, this is not the case with Staging Everify WebGUI. You are required to provide either Alien... more »

When E-Verify and/or the web services has an outage, there is no public visibility that an issue is occurring. This leads our clients to believe the issue is on our end rather than one with E-Verify or the web services. Please post public notices of outages or slowness with either system so that it is clear where a problem lies rather than let employer agents receive the criticism with no way to dispute it.

Sometimes a case gets opened or was opened via web services but a confirmation with the case number was not received by the submitting agent's system. In this situation a second case is created making the original case an orphan. Since the agent's system may only allow one active case at a time, the orphaned case is never closed. Providing a list of orphaned cases to the agent would allow those cases to be investigated... more »

Add an E-Verify Web Services topic to E-Verify Listens. There are a number of enhancements that could improve this interface.

I think there should be a webservice to be able to Advance Cases on EVerify side for statuses that don't have Closure Codes like 'Case in Continuance' so we can always call EmpCloseCase to cleanup data.

Since 2005 employer agents with an electronic I-9 product have been allowed to use electronic signatures on TNC documents. Having E-Verify provide the TNC document PDFs without electronic signatures is a problem since the employer agents software will now need to figure out how to apply the electronic signatures. Either the employer agent system should generate the TNC documents or E-Verify should generate the TNC documents... more »

For employer agents using web services, the "User Audit Report" cannot be run per company. The "User Audit Report" has more details/fields in the output than the "Quick Audit Report". Additionally, during a recent audit, the Notice of Inspection specifically requested the E-Verify "User Audit Report". This request is to run the User Audit Report by company for Employer Agents Using Web Services.

Add a field to the E-Verify Web Services interface to identify the end user that is processing the E-Verify case. Today, the only user identified is the individual who is the Employer Agent contact.

Provide an automated method for employer agents and individual employers to enter and update employer locations in E-Verify without any manual intervention. The current bulk upload method still requires a file of locations to be created for each employer and then manually submitted via the E-Verify employer or employer agent website. This approach is an unnecessary burden on large, decentralized employers and especially... more »

Since we can now retrieve various letters(PDF) from DHS rather than generate them ourselves using templates provided by DHS, would it be possible to add the ability to retrieve the Case Details once a case is closed. We have been instructed that we can no longer use the EmpGetCaseDetails method in the production environment, therefore, generating an accurate Case Details is more difficult.

When a new version of the Interface Control Agreement is published it would be helpful if change/revision bars were used to indicate what has changed between versions.

 

The new functionality is easy to spot, but clarification of older functionality is sometimes inserted and is not easily spotted within the document.

Add the option to have a radio button that automatically populates today's date as the hire date.

 

This would speed up the process instead of doing the drop down menu for each column.

Why do the Web APIs require certification, but more importantly, why are we required to implement every method in the API rather than just the one want to use?

We just want to submit new cases (EmpInitBPVerif) to avoid data entry issues, and then use the E-Verify Web Site for everything else. But we are told by CSC that we must implement the entire API, unlike any other API we have ever developed against in the past... more »