Clarify the training requirements for Web Services agents and employers in the MOUs to remove confusion. There are some who interpret the training requirements in the MOU to only apply to employees of the agent. However, the intent of these training requirements may be that the users of an agent's system (such as an electronic Form I-9/E-Verify system) must be properly trained on E-Verify processes since these are the ...more »
E-Verify Training and Guidance
What's the purpose of posting Sample Only posters on the public E-Verify website?
Is USCIS looking for feedback?
When will the final posters be published so they can be used?
Modify the guidance in the E-Verify manuals to indicate that an employee does not need to have applied for a social security card to complete Form I-9. There are situations where SSA requires a waiting period before the employee may apply for a social security card.
Users of employer agent electronic Form I-9/E-Verify systems do not have access to E-Verify tutorials. E-Verify should provide access to the tutorials to employer agents so the agents can incorporate the tutorials into their products and require users to properly complete them before being allowed to process E-Verify cases.
When an employee presents a photo match document for Section 2 the employer must be instructed to copy both sides of the document and retain them with Form I-9. This is especially important when the employer uses an agent to process E-Verify cases. For example, without copying both sides of the I-551 the agent will not have access to the document number that is required to create a case for the employee in E-Verify.
The E-Verify user manual and most others have not been updated for the modernization updates. The manuals must be consistent with the product to be useful. No updates to E-Verify should be released without updated documentation being published at the same time.
When the FAQ page is updated on the E-Verify public website the date of the update is listed at the bottom right of the page. However, the updates are not noted. When an update is made mark it somehow (bold, red asterisk, date updated in title, etc.) so users know what information/guidance is new since the last update. This way users can easily find the updates without drilling down into every question.