Case Management

Case Management

Submitted by

Case Closure Descriptions

I clicked on the ? to get assistance w/determining a Case Closure Statement. I noticed that in some of the descriptions it says "The employer chooses to exercise its legal right to allow the employee to continue to work." I thought the purpose of using E-Verify was to determine if your employee was eligible to work in the U.S. Why would there be the option to continue employing someone that did not take action to resolve ...more »

Voting

15 votes
18 up votes
3 down votes

Case Management

Submitted by

Employee Currently Working/Continues to Work

In order to close a case, one needs to state that the employee is working for the company. We have several new employees who complete their I-9 prior to their start (hire) date and we have been answering yes, because answering no isn't a viable response. Is there a way to add "An employee to begin working on .....(date)? This will confirm the hire date entered earlier and allow an "honest" response.

Voting

15 votes
16 up votes
1 down votes

Case Management

Submitted by

Employee Email Option

Why is it that when the employee submits their email address, the employer is no longer sent TNC notifications? The employer has always received notifications, and should, being that they are responsible for E-Verify compliance and the compliance of their workforce. After all, this is their employee.

Voting

13 votes
14 up votes
1 down votes

Case Management

Submitted by

Simplify the "Close Case" process

Combine the close case process into a single question. Add "Employee no longer works at company" to the next page so that there are now four choices: 1. Person is no longer employed with company. 2. Person is employed and continues to work for the employer after receiving an Employment Authorized result. 3. The case is invalid because another case with the same data already exists. 4.The case is invalid because ...more »

Voting

13 votes
15 up votes
2 down votes

Case Management

Submitted by (@dave.fowler)

Resubmit E-Verify Case

Allow a user to re-run a recent (e.g., within 10 days) E-Verify case not closed as Employment Authorized by pulling up the case and modifying some of the information. There are a number of situations in which an employee's initial E-Verify case must be closed due to a keying error or other error. The user could pull up the case, make the corrections to the data and resubmit the case. This would save time and avoid subsequent ...more »

Voting

13 votes
13 up votes
0 down votes

Case Management

Submitted by

Single Names

I have employees who have only one name. E-Verify doesn't accept one name submissions. I have to add unknown in either the first name field or last name field. Additionally, more often than naught, these employees receive a TNC. I think E-Verify should be updated so that cases can be easily created for employees with one name.

Voting

10 votes
12 up votes
2 down votes

Case Management

Submitted by (@dave.fowler)

Correct an E-Verify Closure Error

Allow a user to correct the closure code on an E-Verify case within a short window such as 24 hours. Cases closed incorrectly cannot be corrected today without creating a new case, which may not be the best approach. Both the original and updated closure codes would need to be retained in the E-Verify database. This would help improve E-Verify's statistics and allow the user to correct mistakes that could result in unnecessary ...more »

Voting

9 votes
11 up votes
2 down votes

Case Management

Submitted by

TNC

DHS and E-Verify have made changes to the TNC emails. This is good for employers and employee. When verifying employment status there is now a given time to respond to the TNC when the records do not match there data base or if your SSN is not updated and needs to be done eg a different name.

Voting

8 votes
9 up votes
1 down votes

Case Management

Submitted by

Eliminate List B document options which would not have photo

Paragrah A.6.a. of the MOU provides that if the employee presents a List B document, that employers may only accept List B documents that contain a photo. The E-Verify website Q&A's also states Persons under the age of 18 and adults must provide E-Verify employers with a List B document that includes a photograph. This requirement overrules the exception for minors completing Form I-9. However, when creating a case in ...more »

Voting

8 votes
10 up votes
2 down votes