Case Management

Case Management

Employee Email Option

Why is it that when the employee submits their email address, the employer is no longer sent TNC notifications? The employer has always received notifications, and should, being that they are responsible for E-Verify compliance and the compliance of their workforce. After all, this is their employee.

Voting

17 votes
19 up votes
2 down votes

Case Management

Simplify the "Close Case" process

Combine the close case process into a single question. Add "Employee no longer works at company" to the next page so that there are now four choices: 1. Person is no longer employed with company. 2. Person is employed and continues to work for the employer after receiving an Employment Authorized result. 3. The case is invalid because another case with the same data already exists. 4.The case is invalid because ...more »

Voting

16 votes
18 up votes
2 down votes
(@dave.fowler)

Case Management

Resubmit E-Verify Case

Allow a user to re-run a recent (e.g., within 10 days) E-Verify case not closed as Employment Authorized by pulling up the case and modifying some of the information. There are a number of situations in which an employee's initial E-Verify case must be closed due to a keying error or other error. The user could pull up the case, make the corrections to the data and resubmit the case. This would save time and avoid subsequent ...more »

Voting

15 votes
15 up votes
0 down votes

Case Management

Single Names

I have employees who have only one name. E-Verify doesn't accept one name submissions. I have to add unknown in either the first name field or last name field. Additionally, more often than naught, these employees receive a TNC. I think E-Verify should be updated so that cases can be easily created for employees with one name.

Voting

10 votes
12 up votes
2 down votes

Case Management

Eliminate List B document options which would not have photo

Paragrah A.6.a. of the MOU provides that if the employee presents a List B document, that employers may only accept List B documents that contain a photo. The E-Verify website Q&A's also states Persons under the age of 18 and adults must provide E-Verify employers with a List B document that includes a photograph. This requirement overrules the exception for minors completing Form I-9. However, when creating a case in ...more »

Voting

9 votes
11 up votes
2 down votes
(@dave.fowler)

Case Management

Correct an E-Verify Closure Error

Allow a user to correct the closure code on an E-Verify case within a short window such as 24 hours. Cases closed incorrectly cannot be corrected today without creating a new case, which may not be the best approach. Both the original and updated closure codes would need to be retained in the E-Verify database. This would help improve E-Verify's statistics and allow the user to correct mistakes that could result in unnecessary ...more »

Voting

9 votes
11 up votes
2 down votes

Case Management

TNC

DHS and E-Verify have made changes to the TNC emails. This is good for employers and employee. When verifying employment status there is now a given time to respond to the TNC when the records do not match there data base or if your SSN is not updated and needs to be done eg a different name.

Voting

8 votes
9 up votes
1 down votes

Case Management

Duplicate Case Problem

Recently a user entered info incorrectly causing a TNC then closed the case with "data entered incorrectly" Then they tried to enter the case with correct info and could not get around the "Duplicate Case" (Both cases entered had the same ssn.) Would it be possible for the "Duplicate Case" come with a "warning" flag and user could enter a reason why it is a duplicate case, then continue entering the case to obtain ...more »

Voting

6 votes
7 up votes
1 down votes

Case Management

Use E-Verify to back up no F-1 EAD use during SEVIS II

When SEVIS II rolls out, F-1 students can use their own individual student information screens to notify employers of OPT employment authorization after the electronic (ELIS) I-765 approval is sent electronically by USCIS to the SEVIS system. Plastic card format EAD issuance can be discontinued. Then E-Verify can be used to validate the F-1 student's screen information, if needed. This procedure will eliminate mailing ...more »

Voting

3 votes
6 up votes
3 down votes
(@dave.fowler)

Case Management

Add employer user to all case transactions

Add an identifier or name to identify the user (employer or agent) processing an E-Verify case. When using an agent who provides web service functionality (such as an electronic Form I-9 system) only the name of the employee registered as the agent contact is tracked with the case. This would provide much improved tracking and forensics for every case processed by web services.

Voting

3 votes
3 up votes
0 down votes