After closing a case, the Case Details page that prints says "Page 1 of 1", but prints on 2 pages. Printing one extra page for each E-Verify case quickly increases printing costs. Please reorganize the Case Details page to print to a smaller area, or remove the blank information fields.
When a tutorial is required because of changes, it would be great if upon logging into E-Verify that it would tell us that the next time we log in we will need to take the tutorial before being able to use E-Verify. That way we know we have to allow time for that the next time.
This website should be linked to the home page of E-verify. i.e. while in e-verify and a user sees something they should be able to click a link to submit a new idea right there. They should also use the same user name a password to keep it easy to use.
E-verify needs to update their screens to better follow the new I-9 form. With the new form being on 2 pages, it is inconvenient to have to constantly flip from page one to page two, back and forth while completing the E-verify. Especially since we print the I-9s double-sided.
Would love to have where you just type in the numbers instead of using the drop down method. I find it easier & quicker to type in the number than use the drop down boxes.
I think you should have the ability to send e-mails directly through the E-verify system, instead of using our outside e-mail accounts. This will make it easier to contact CCO and get follow up correspondence when we are already working within the system. This could be a seperate tab just like the "open cases" tab, only it would be a "my messages" tab.
E-verify should develop a way to begin the I-9 process with E-verify instead of filling out an I-9. You could sit down with the employee and initiate the E-verify case and once you captured all of the information within the E-verify system you could then just print off the electronic copy of the I-9 for the employee to sign. this would make the process simpler for the employer and may help to reduce errors as the employee ...more »
The TNC letter and the Referral Letter both pre-populate the user's name and, on the Referral Letter, the user's phone number. As we are an Employer Agent who does not interact with the new hire re these letters, we must remove our user's info first before providing the letter to our client, the employer.
The requires valuable time and should be removed.
I think you should put the POC contacts on the same web page as all the other users. This will make it easier to keep track of everyone within a company's profile.
When entering a case in eVerify, sometimes "fat fingers" will cause a data entry error. In the case of document expiration dates, when that happens, you get kicked back and have to start completely over again, entering all the information AGAIN. What I would like to see is a "ARE YOU SURE" screen, kind of like the one when it appears that there will be a TNC based on the information being entered. That way we can correct ...more »
when closing a case, why can't both sections be on one page
The present e-verification questionnaire pages work fine for me, but I would like to suggest some adjustments that would save keystrokes, tabbing and/or scrolling. To reduce fatigue, finger stress and reduce carpal tunnel like type symptoms. On the List B and List C page, since they normally default to Drivers License and Social Security card, if those are our intended choices, I would like to: 1. Just hit the ENTER ...more »