Do not require the user to 'lie' by indicating that the photos match when E-Verify does not return a photo for a document subject to photo matching. If there is no photo available from E-Verify to match to the employee's document, then the photo matching step should be skipped. This should be the case using the E-Verify website as well as Web Services.
Since we can now retrieve various letters(PDF) from DHS rather than generate them ourselves using templates provided by DHS, would it be possible to add the ability to retrieve the Case Details once a case is closed. We have been instructed that we can no longer use the EmpGetCaseDetails method in the production environment, therefore, generating an accurate Case Details is more difficult.