What is E-Verify Listens?

E-Verify wants to provide a program that is effective and easy-to-use. E-Verify Listens is your opportunity to discuss our products and services with each other and tell us how we might improve your E-Verify experience.

What can we do to improve your E-Verify experience?

If you are an employer or an employee with a specific question, many answers can be found in the Questions and Answers section of www.dhs.gov/E-Verify and www.uscis.gov/I-9Central. USCIS reserves the right to remove any idea and or comment from E-Verify Listens at any time. USCIS does not guarantee the implementation of any idea or comment and reserves the right to terminate review, evaluation or development of ideas for any reason including but not limited to changes in program priorities, needs and resources. Please view the E-Verify Listens Comment and Privacy Policy for more information.

Please note that your posts to E-Verify Listens are not received or considered to be comments submitted to USCIS or DHS on any current or future request for comments published in the Federal Register. This includes but is not limited to requests for comments on proposed information collections and notices of proposed rulemaking. Comments relating to a Federal Register notice should be submitted to the Federal eRulemaking Portal Web site at www.regulations.gov.

Case Management

E-verify should have a pop up when running a duplicate case

If a user is attempting to run a duplicate case for the same employee, e-verify should have a pop up window that asks, "are you sure you want to run this case, You have already run a similar case on xxx date"

Submitted by

Voting

136 votes
143 up votes
7 down votes

E-Verify Website

Case Details should print on 1 page, not 2

After closing a case, the Case Details page that prints says "Page 1 of 1", but prints on 2 pages. Printing one extra page for each E-Verify case quickly increases printing costs. Please reorganize the Case Details page to print to a smaller area, or remove the blank information fields.

Submitted by

Voting

135 votes
139 up votes
4 down votes

Case Management

Ease of data entry

Most people write dates on the I9 numerically, but e-Verify requires that a month is entered alpha ("Nov" instead of "11"). And, once a field is "full" (such as a Social Secuity number, the cursor should advance to the next field automatically rather than requiring a TAB. And when a driver's license is submitted, the user must select the state from a list. The process would be much faster if the user could enter the ...more »

Submitted by

Voting

103 votes
109 up votes
6 down votes

Case Management

Ability to correct an error

Our process is that someone will verify that the I-9 and E-Verify were completed correctly. It would be great if we could correct an error in E-Verify. For example, if a name is misspelled, the case will still close with resolve Authorized but once we realize the error, there is no way to attach the correct name to that case.

Submitted by
4 comments

Voting

87 votes
91 up votes
4 down votes

E-Verify Website

TUTORIAL MANDATE

When a tutorial is required because of changes, it would be great if upon logging into E-Verify that it would tell us that the next time we log in we will need to take the tutorial before being able to use E-Verify. That way we know we have to allow time for that the next time.

Submitted by

Voting

86 votes
91 up votes
5 down votes

E-Verify Website

E-verify Listens

This website should be linked to the home page of E-verify. i.e. while in e-verify and a user sees something they should be able to click a link to submit a new idea right there. They should also use the same user name a password to keep it easy to use.

Submitted by

Voting

77 votes
79 up votes
2 down votes

Case Management

Search function:search all cases (closed/open, etc.) & by name

It would be nice to be able to search all cases (closed, in progress, open) at once instead of having to click on the radio button and go back to check each one. Also, searching by name would be helpful.

Submitted by
4 comments

Voting

74 votes
74 up votes
0 down votes

Case Management

Alerts or reminders within E-verify

I would like to see E-verify send me friendly reminders if there is action that needs to be taken within e-verify. An example would be that if I have open cases for extended periods of times I can go in and run a report to identify those, but my staff doesn't always know that they need to do this. It would be helpful for E-verify to send me an e-mail or an alert to remind me or my staff that I have open cases.

Submitted by
4 comments

Voting

73 votes
77 up votes
4 down votes

Case Management

3-day rule

I would like to see the 3-day rule be changed to 6-day rule. If I hire someone on Tuesday, then I am out the rest of the week, I've missed the 3-day window; if I'm schudule to be on vacation for a week; there is no one else, in our company, that could do this. Most people take a week vacation. I would think most companies have only one (1) PR/HR person. I'm strongly asking that this be changed.

Submitted by

Voting

61 votes
71 up votes
10 down votes

Form I-9

Remote Employees

With more and more employers utilizing remote employees, it is difficult to get an 'employer agent' to view/verify I-9 documents. Most Notaries in some states are unable to authenticate documents, they can only verify signatures. Guidance is needed from UCIS and E-Verify on how to properly document a remote employee and who can be utilized as an 'employer agent'.

Submitted by

Voting

50 votes
52 up votes
2 down votes

E-Verify Website

Match new I-9 form

E-verify needs to update their screens to better follow the new I-9 form. With the new form being on 2 pages, it is inconvenient to have to constantly flip from page one to page two, back and forth while completing the E-verify. Especially since we print the I-9s double-sided.

Submitted by
6 comments

Voting

47 votes
48 up votes
1 down votes

E-Verify Website

birthdate/expiration date/hire date data entry

Would love to have where you just type in the numbers instead of using the drop down method. I find it easier & quicker to type in the number than use the drop down boxes.

Submitted by

Voting

43 votes
43 up votes
0 down votes