What is E-Verify Listens?

E-Verify wants to provide a program that is effective and easy-to-use. E-Verify Listens is your opportunity to discuss our products and services with each other and tell us how we might improve your E-Verify experience.

What can we do to improve your E-Verify experience?

If you are an employer or an employee with a specific question, many answers can be found in the Questions and Answers section of www.dhs.gov/E-Verify and www.uscis.gov/I-9Central. USCIS reserves the right to remove any idea and or comment from E-Verify Listens at any time. USCIS does not guarantee the implementation of any idea or comment and reserves the right to terminate review, evaluation or development of ideas for any reason including but not limited to changes in program priorities, needs and resources. Please view the E-Verify Listens Comment and Privacy Policy for more information.

Please note that your posts to E-Verify Listens are not received or considered to be comments submitted to USCIS or DHS on any current or future request for comments published in the Federal Register. This includes but is not limited to requests for comments on proposed information collections and notices of proposed rulemaking. Comments relating to a Federal Register notice should be submitted to the Federal eRulemaking Portal Web site at www.regulations.gov.

Case Management

Ease of data entry

Most people write dates on the I9 numerically, but e-Verify requires that a month is entered alpha ("Nov" instead of "11"). And, once a field is "full" (such as a Social Secuity number, the cursor should advance to the next field automatically rather than requiring a TAB. And when a driver's license is submitted, the user must select the state from a list. The process would be much faster if the user could enter the ...more »

Submitted by

Voting

105 votes
111 up votes
6 down votes

Case Management

Ability to correct an error

Our process is that someone will verify that the I-9 and E-Verify were completed correctly. It would be great if we could correct an error in E-Verify. For example, if a name is misspelled, the case will still close with resolve Authorized but once we realize the error, there is no way to attach the correct name to that case.

Submitted by

Voting

91 votes
95 up votes
4 down votes

E-Verify Website

TUTORIAL MANDATE

When a tutorial is required because of changes, it would be great if upon logging into E-Verify that it would tell us that the next time we log in we will need to take the tutorial before being able to use E-Verify. That way we know we have to allow time for that the next time.

Submitted by

Voting

89 votes
94 up votes
5 down votes

E-Verify Website

E-verify Listens

This website should be linked to the home page of E-verify. i.e. while in e-verify and a user sees something they should be able to click a link to submit a new idea right there. They should also use the same user name a password to keep it easy to use.

Submitted by

Voting

79 votes
81 up votes
2 down votes

Case Management

Alerts or reminders within E-verify

I would like to see E-verify send me friendly reminders if there is action that needs to be taken within e-verify. An example would be that if I have open cases for extended periods of times I can go in and run a report to identify those, but my staff doesn't always know that they need to do this. It would be helpful for E-verify to send me an e-mail or an alert to remind me or my staff that I have open cases.

Submitted by

Voting

75 votes
79 up votes
4 down votes

Case Management

3-day rule

I would like to see the 3-day rule be changed to 6-day rule. If I hire someone on Tuesday, then I am out the rest of the week, I've missed the 3-day window; if I'm schudule to be on vacation for a week; there is no one else, in our company, that could do this. Most people take a week vacation. I would think most companies have only one (1) PR/HR person. I'm strongly asking that this be changed.

Submitted by

Voting

65 votes
75 up votes
10 down votes

Form I-9

Remote Employees

With more and more employers utilizing remote employees, it is difficult to get an 'employer agent' to view/verify I-9 documents. Most Notaries in some states are unable to authenticate documents, they can only verify signatures. Guidance is needed from UCIS and E-Verify on how to properly document a remote employee and who can be utilized as an 'employer agent'.

Submitted by

Voting

52 votes
54 up votes
2 down votes

E-Verify Website

Match new I-9 form

E-verify needs to update their screens to better follow the new I-9 form. With the new form being on 2 pages, it is inconvenient to have to constantly flip from page one to page two, back and forth while completing the E-verify. Especially since we print the I-9s double-sided.

Submitted by

Voting

48 votes
49 up votes
1 down votes