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When entering Tags, a drop-down list of matching Tags is automatically displayed. Some of these Tags contain invalid characters. These Tags must be removed so that only VALID Tags are displayed in the drop-down list.
There is no information in the M-274 Handbook or on the I-9 Central website about recording the document number of an I-551 on Form I-9 or any guidance that an employer using E-Verify must copy both sides of a Photo Match document. This information must be provided if employers are to maintain a compliant Form I-9 and E-Verify process. In addition, the M-274 should have picture examples of how to complete Form I-9 for ...more »
When an employee presents a photo match document for Section 2 the employer must be instructed to copy both sides of the document and retain them with Form I-9. This is especially important when the employer uses an agent to process E-Verify cases. For example, without copying both sides of the I-551 the agent will not have access to the document number that is required to create a case for the employee in E-Verify.
Brackets alone do not translate to HTML tags. The application should check to see if an actual HTML tag name is used. Brackets are routinely used to identify a field value being entered.
When a user accesses the Profile page, does not make any updates, and clicks the Submit button, an error is returned (see below). It should not be an error to click Submit when no changes have been made. E-Verify should indicate "no changes made" and proceed without presenting an error message. It's not an error to leave the information as it is. One or more fields are in error. Please make the following corrections: ...more »
The publication date for manuals under Resources should be included so users know if the document has been updated.
If E-Verify insists on using multiple data entry pages to create a case, which doesn’t seem very efficient for the user, then the chevrons should be a menu of the pages allowing the user to jump to a specific page rather than having to backup by clicking multiple Back buttons slowing the process since it takes time to load each page. Also, since a case has not been created the Verification Results and Close Case chevrons ...more »
E-Verify should publish or work with an association to promote best practices in the use of Web Services as well as the website. An example is that there should only be one open case for an employee at any point in time. It is not unusual for software providers using Web Services to allow multiple open cases for an employee at the same time.
There should be an open case report available to allow a user to identify any cases that need to be processed or closed. This is especially true for Web Services users because there are situations where E-Verify does not return a case number when a create case request is submitted. As a result, E-Verify creates a case, but because a case number is not returned via Web Services the use is not aware that a case has been ...more »
Standardize the I-9 Central and E-Verify FAQ pages so they look and work the same. For example the use of the + sign to display the answer, lines between questions, fonts used, and the drop-down topics list. The FAQ page on the public E-Verify site will only print the answers if the user first clicks the questions to reveal the answers. A few suggestions to consider: 1. Provide a single button to reveal all answers rather ...more »
The FAQ page on I-9 Central will only print the answers if the user first clicks all of the + signs to reveal the answers. A few suggestions to consider: 1. Provide a single button to reveal all answers rather than requiring the user to click each + sign individually. 2. When printing the FAQ page automatically print all of the answers. 3. Allow an individual question and answer to be printed without printing all FAQs. ...more »
There are red dots showing in several answers to FAQs on I-9 Central that block part of the answers. The page is: https://www.uscis.gov/i-9-central/i-9-central-questions-answers/questions-and-answers. It appears these dots are intended to be bullets. Internal testing should have identified and corrected this situation. The dots show up using Chrome, IE, and Edge browsers and should be removed. Some sample answers with ...more »